RETURNS AND REFUNDS POLICY
Return
– Do you want to return your product?
You can make a return within 14 days from the delivery date.
Returned products must not have been worn or damaged and must be returned in their original packaging, otherwise a refund will not be possible. *
To make your return write us info@femarjo.com
Refund
The refund will be made within 10 working days required to verify that the conditions of the returned item are suitable for our return policy.
The accessories on sale cannot be refunded.
The refund will be made.
You will soon be refunded to the payment method with which you made the purchase.
– Are you having problems with your refund and can’t see it?
Write us here info@femarjo.com and an operator will help you solve the problem.
Replacement
Custom accessories cannot be replaced.
– Are you not convinced of the purchased product or did it arrive damaged?
You can exchange your product within 14 days from the delivery date.
Write us here and we will take care of your replacement: info@femarjo.com.
* Each returned item must be sent to: FEMARJO di Martina Visciano, Via Cupa del cane n.83, 80145 – Napoli, Italy.
The shipping will be paid by FEMARJO®.
If the returned item does not comply with our Return / Replacement Policy, the shipment will be charged to the customer.